Legal
Privacy
The short version: this website collects nothing about you. Everything that involves your personal data happens at checkout, and that is run by Polar.
What this website does
calligraphycoach.com is a set of static files. There is no login, no account, no shopping basket and no database. It sets no cookies, runs no analytics, and loads no fonts, scripts, trackers, pixels or embeds from any third party — the typefaces are served from this site itself, precisely so that reading a page tells nobody anything about you.
Our host, Cloudflare, keeps ordinary server logs (IP address, page requested, timestamp, user agent) for a short period for security and abuse prevention. We do not read them for marketing and we cannot use them to identify you.
What happens when you buy something
Clicking a buy button takes you to Polar Software Inc. (Polar.sh), our merchant of record. From that moment Polar is the data controller for the transaction. Polar collects what a sale requires — your email address, payment details, and enough billing information to charge the right tax — and processes it under its own privacy policy. This is true of the free books too: a free checkout still asks for an email address, because that is how the file gets to you.
We can see order records in Polar's dashboard: what was bought, when, the buyer's email address and country. We use that to answer support emails and to know which books are worth making more of. We do not sell it, and we do not add anyone to a mailing list from a purchase alone.
Your files
Your downloads live in your Polar customer portal, reachable with a one-time code sent to the email you bought with. We never hold a copy of your payment details and cannot see them.
If you email us, we keep the thread so we can help you, and we reply from a normal mailbox. If you ask a "tell me when this is ready" question, we keep your address only until we have told you, unless you ask to stay on the list.
Your rights
You can ask us what we hold about you, ask for it to be corrected, or ask us to delete it — write to hello@calligraphycoach.com and we will do it. For anything held by Polar as part of a purchase (orders, invoices, payment records), ask Polar, or ask us and we will pass it on. Some records have to be kept for tax and accounting reasons even after a deletion request; those are Polar's obligation as merchant of record.
Changes
If we ever add analytics, a newsletter or anything else that touches your data, this page gets updated before it goes live, not after.